Refund & Returns Policy
At Casa Devine, we kindly ask that you review all product details and specifications carefully before placing your order. Once an order has been confirmed, we are unable to offer refunds, exchanges or cancellations.
Please ensure you inspect your items thoroughly before the delivery team leaves, as acceptance confirms the item has been received in a satisfactory condition.
If you have any questions about sizing, finishes or suitability, we encourage you to contact us prior to purchasing so we can assist you in making the right choice.
Damages & Issues
Please inspect your order immediately upon delivery. If your item arrives damaged, defective or incorrect, you must notify us within 24 hours of receiving.
To report a damaged or faulty item, please contact us at info@casadevine.ae
All items must be unused. We reserve the right to decline returns that show signs of use, damage or alteration after delivery.